We audit all processes – internal and external – to comply with ISO 14001 including waste management as well as legal compliance including WEEE Directive.

Sustainability Programmes
We develop complete companywide sustainability programmes covering reuse, remanufacturing, recycling and environmental disposal. Our award winning approach aims to maximise the useful life of all assets.

Having established our specialist Environmental Services operation in 2005, our approach has been independently recognised as truly innovative and groundbreaking.

Amaryllis has a strategic partnership with the Furniture Reuse Network (a network of not for profit, charitable organisations promoting the reuse of unwanted furniture and house appliances for the alleviation of hardship, distress and poverty) together with association of many other charities and voluntary organisations allowing us to identify opportunities for reuse through donation.

Part Exchange, Green Credits and Resale Gain Share Services
As part of our environmental initiatives, we offer part exchange and resale services.
Part Exchange -  reduced prices for new products based on ‘part exchange’ of an old item.
‘Green Credits’ - a financial credit applied to a disposal quotation for the reuse potential for particular items.
Resale Gain Share - The ‘gain share’ scheme offers clients 80% payback for the profits generated from the sale of surplus assets

Remanufacturing
Our interior design and technical design capabilities mean that we can propose innovative solutions to extend the life of a range of products. We can remanufacture a workstation, for example, to become a different shape and / or size. Alternatively, respraying the metal work and application of new finishes and worktops can completely transform and modernise the visual appearance.

We have developed remanufacturing solution for an entire workplace – at a fraction of the cost of new and considerably more environmentally aware.

We offer customer specific solutions and we have also developed our own range of remanufactured products which are remarketed under our ‘Renewed’ brand.

All remanufactured products are fully warranted and guaranteed.

Renovation
Our specialist renovation operation can transform a wide range of products to an ‘as new’ condition.

Services include:

Wood
Hand stripping
Modern and French polishing
Replacement of fittings
Veneering and cabinet work
Nicks, scratches and dents removed
Surface refinishing (from heat / sun/ burn damage)
Structural repairs
Repair of finishes including solid wood, veneer, laminate (plastic and wood) and foil
Expert colour matching
Tables, chairs, cabinets, furniture trims and worktops reconditioned
Stripping and refinishing
Straining / polishing from the white to bespoke joinery
French polishing, straining, reviving, liming, distressing, faking, graining, colouring and refinishing
Fire retardant finishes
Cellulose . acid catalyst or bar-top lacquer by hand, brush or spray
Acrylic or stain finishes for hardwood flooring

Metal
Paint stripping
Keying prior to respraying
Respraying
De-denting and pitting
Replacement of components – e.g. plastic bungs, drawer runners

Upholstery
Cushions refitted with a variety of fillings
Springs and spring units
Castors and castor blocks
Damaged fabric including burns and pet damage
Replacement of broken or damaged buttons
Trims, valances, re-stitching of seams and piping
Frame damage
Complete upholstery
Fire retardant finishes

Recycling and Environmental Disposal
Unlike many market players who simply act as a ‘middle man’, we operate our own recycling centre. Certificated to ISO 14001, we welcome visitors to come and view demanufacturing process .

With the recycling centre, we breakdown products that are beyond economic reuse into component form in preparation for recycling of the raw materials or reuse of reuseable components. For example, we retain a full range of items, such as castors, arms, etc. for use for repairs and renovation work.

We operate a complete audit trail – from collection to disposal – to ensure environmental compliance.

Help Desk Provision

Acting as a central co-ordination team for all Group activities, our inhouse centralised customer service centre is supported by the networked IT workflow system. Operators have access to contract information and provide a single point of contact for any customer query.

Work order management is integrated within the team to monitor activities and achievement of key performance measures.

Space Management and Planning

Amaryllis' expertise covers all aspects of workplace consultancy, strategic building and space consolidation and rationalisation, space programming and planning.

Working as part of the FM team, the qualified team of space planners and designers are focussed upon the client's overall property strategy. Providing nationwide coverage the team is equipped with AutoCaD software as well as 3D walk-through animation capability.

Project Management

We believe that the success of any project is a direct result of the quality of the project methodology as well as the resource employed.

Our team includes highly experienced project managers to effect the implementation of any project in a structured, organised way. Providing 'end to end' continuity, project managers will be involved in end user training (if necessary) and after sales service, as well as multi trade organisation, surveying, delivery co-ordination, site management (including Health and Safety risk assessments), replanning and work programmes, proactive snagging and overall customer satisfaction.

Installation Services

We operate our own inhouse, security cleared installation team with appropriately qualified supervisors and operatives.

Inventory Management, Warehousing and Logistics

With a national infrastructure controlled by a central IT system, Amaryllis can provide a complete warehousing, storage, inventory management and logistics solution including stock management, fulfilment, barcoding of assets, technical inspections and maintenance plans.

Onsite Repairs and Maintenance

We operate the largest, nationwide network of specialist repairs and maintenance personnel in the UK to provide an extensive range of onsite services. All activities are controlled through the central Helpdesk with measured and timed response (from 4 hours).

Asset Tagging and Maintenance Scheduling
Onsite Repairs – from furniture to building fabric
Portable Appliance Testing
Keys and Locks

Rental and Short Term Hire

We offer an extensive range of items available for short, medium or long term hire. With the majority of products permanently in stock, we can also source for virtually any requirement.

Temporary Storage

Our warehousing infrastructure – supported by 24 hour security - provides an efficient solution for temporary storage of client assets.

Planning and Guidance

The provision of a quality service is paramount - diligent planning is, therefore, essential.

Amaryllis operates dedicated teams to provide a single point of contact and accountability throughout a move programme. The Move Team attends all move meetings, forming an integral part of the client's Project Team, and undertake audits and surveys to ensure that we have a complete understanding to propose professional, coordinated operational plans.

Our clients' personnel receive comprehensive guidance and assistance – tailored according to requirements including information packs, call centre support and onsite representation.

Storage

With modern, fully secure warehousing in Chelmsford, Livingston, Birmingham, Brighouse and Bristol, we are able to provide temporary storage solutions supported by computerised inventory management.

Vehicles

Our fleet of modern, satellite tracked vehicles includes various sizes and specifications.

Chosen specifically to support office and contract moves requirements, our fleet is euro iii compliant and we operate to a robust environmental system including load and route planning, driver training and diligent maintenance programmes.

People

Our inhouse teams are fully trained, experienced and security cleared. Working in properly supervised teams and task oriented, our operatives wear uniforms, security badges and comply with our 'Code of Conduct' determining our professionalism and behaviour whilst working on site.

All personnel are supported by our inhouse Human Resources department and receive induction, ongoing training and appraisal.

We operate to a robust Health and Safety Policy driven by our Quality, Environmental, Health and Safety team.

Green Solutions

Unique to Amaryllis is our award winning Furniture Reuse and Recycling operation. We can propose solutions which maximise the reuse potential of redundant furniture and equipment through resale or charitable donations.

Any items deemed 'beyond economic use' are sent to Amaryllis' specialist demanufacturing and recycling plant. All reusable components are salvaged with the remainder being segregated into recycling streams to minimise any landfill contribution.

Having developed the concept in the early 2000s, Amaryllis has established a market lead in environmental recycling of furniture and equipment. Its ISO 14001 processes provide full traceability and a truly sustainable approach to lifecycle management.

Post Move Support

Once a client – always a client!

Following completion of a project, we continue to support our customers through our central Customer Services Centre. We carry out Customer Satisfaction Surveys using this feedback to support our goal of continuous improvement.

Relocation

Whatever the requirement, large or small, our operational teams will provide an expert resource providing logistical planning, crates, packing materials, labels, building protection – everything to ensure any relocation project runs smoothly, on time and in budget.

Working with an established network of partners, we also provide international moves services – from a training centre in Bosnia to a passenger lounge in Tokyo!

Churn and Porterage

Internal moves and reconfiguration as well as porterage are part of our service portfolio. We can provide temporary or permanent onsite staff. Alternatively, we offer a fixed price, 'call out' fee to manage minor projects on as 'as required' basis.

Space Planning

Our specialist team of fully qualified, Autocad equipped space planners work with clients to propose effective solutions which maximise workflow efficiency, space management and ensure legal compliance.

IT Moves

IT removal operatives are experienced in the movement of a variety of different IT equipment and manufacturers. Training is provided in relation to packing – using specialist packing crates and materials – together with the connection and reconnection of equipment.

We also coordinate activities for more specialist requirements – such as server moves – with appropriate vehicles and equipment.

Specialist Services

Amaryllis Moves Management is highly experienced in managing more specialist requirements. We regularly manage a vast number of metres of sequential filing, valuable books and journals and specialist or valuable items requiring 'white glove' handling and/or bespoke packing.

We have craned heavy items out of buildings and cracked safes! We approach every requirement with the same approach to quality and professionalism.

Carbon Offset

Amaryllis Environmental Services provides your business with certification for the carbon offset savings achieved through the recycling and environmental disposal of assets.

Interior Contracting Solutions

• Design and Planning including 3D walkthroughs, cost planning and specification
• Health and Safety – CDM regulations, statutory approvals, construction management
• Work Scheduling and Contracting
• Strip out
• Structured cabling
• Building Services – HVAC, M&E, Lighting and Power
• Flooring
• Walls and Partitioning

Building and Construction Services

Our comprehensive portfolio of construction and maintenance services encompasses a wide range of disciplines. Utilising relationships with other specialist trades and professionals, we have created 'best in class' teams to meet the exacting requirements of today's marketplace.

Assisting clients from the early stages of a project, we provide expert support on logistics, programming, buildability and cost advice, value and risk management, through to procurement and subsequent management and delivery of the project.

• Pre-contract Advice
• Design and Build
• Project Management and Planning Supervisor
• Principal Contracting

Our experience includes the management and integration of many specialist trades including construction, plumbing, mechanical, electrical, air conditioning, communications, data cabling, joinery and decorating.

Building Repairs and Maintenance

Working within the social housing sector as well as commercial buildings, we offer a range of building repairs and maintenance services – from a broken window to blocked guttering.

All work is managed through the central customer service centre ensuring expert work order management and compliance with performance targets and service level agreements.

Recycling Guarantee

Amaryllis Environmental Services provides your business with a fully certified environmental recycling or disposal service which guarantees that less than 4% of your redundant products will be sent to landfill.